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Privacy Policy

This Privacy Policy governs the collection, use, and protection of information by Gowewa ("Gowewa," "we," "us," or "our") when you use our website and/or mobile application. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Data Collection

a. Personal Information:

We may collect the following personally identifiable information:
- Name
- Email address
- Mobile phone number
- Demographic information
- Information collected as you access and use our services, including device information, location, and network carrier.
- Contact List and Image :

  • Contact List: Gowewa may collect and upload your contact list to https://www.gowewa.com in order to enhance your social experience within the app. By analyzing your contacts, we can help you connect with friends and family who also use Gowewa, making carpooling and ride-sharing even more convenient.

  • Image Information: Gowewa may also collect and upload image information to https://www.gowewa.com to personalize your user experience. For example, uploading a profile picture allows other users to recognize you when arranging rides, fostering a sense of community and trust within our platform.

b. Usage Data:

We may collect and upload your contact list and image information to https://www.gowewa.com in order to enhance your social experience within the app. By analyzing your contacts, we can help you connect with friends and family who also use Gowewa, making carpooling and ride-sharing even more convenient. Additionally, uploading image information allows us to personalize your user experience, fostering a sense of community and trust within our platform.
We may collect information about how you interact with our services, including behavioral analytics, to personalize the app for you and improve our products and services.

2. How We Use Your Information

We may use the information collected for the following purposes:
- Personalization of the app
- Behavioral analytics
- Improvement of our products and services
- Periodic sending of promotional messages about new products, special offers, or other information which we think you may find interesting using the email address you provided.

3. Data Security

We are committed to ensuring the security of your information. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We take the security of your personal information seriously and have implemented stringent measures to protect it from unauthorized access, alteration, disclosure, or destruction. Your data is encrypted and stored securely on our servers, ensuring that it remains confidential and safe.

4. Third-Party Services

Gowewa may utilize third-party services, such Stripe, Google Maps, Phone Operators  to improve the functionality of our platform. Please be aware that the collection and use of your data by these third-party services are governed by their respective privacy policies. We encourage you to review their policies to understand how they handle your information.

a.Disclosure:
We may disclose personal information to third-party services for the purposes outlined in this Privacy Policy.

b.Third-Party Website Links:
Our website and application may contain links to third-party websites. We do not have control over these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party websites.

5. International Data Transfer

Gowewa is based in Toronto, Canada, but may process and collect data from users worldwide. By using our services, you consent to the transfer of your information to Canada and other jurisdictions as necessary for the purposes outlined in this Privacy Policy.

6. Retention Policy

We retain personal information for a period of three months, unless a longer retention period is required or permitted by law.

7. Affiliated Companies

We may work with affiliate companies such as Stripe for payment processing. These companies may have access to your personal information as necessary to provide their services, but they are obligated to adhere to this Privacy Policy.

8. Your Rights

If you believe that any information we hold about you is incorrect or incomplete, please contact us at https://www.gowewa.com/contact-us We will promptly correct any inaccuracies.

9. Data Usage Guidelines

In line with our commitment to data privacy and protection, we adhere to the following guidelines:

- Data Collected: We collect data necessary for providing our transportation services, including but not limited to user location, pick-up, and drop-off points.
- Date Shared: Any data shared with third-party services is done with explicit consent or as required by law.
- Data Used: Data collected is primarily used to facilitate the booking and provision of transportation services, as well as for internal analysis to improve our services.
- With Whom It's Shared: Personal data may be shared with drivers and affiliated companies solely for the purpose of providing transportation services.
- For What Purpose: Data is used for booking rides, processing payments, and ensuring the safety and security of both passengers and drivers.


10. Your Consent

By using Gowewa, you consent to the collection, storage, and processing of your personal information as described in this Privacy Policy. You also acknowledge that your data may be transferred to and processed in countries other than your own, where data protection laws may differ.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised Privacy Policy will be effective immediately upon posting.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at info@gowewa.com or visit https://www.gowewa.com/contact-us

This Privacy Policy was last updated on 12th March 2024.

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